TIKTOK SHOP X ROUTE
POWERING AN AUTOMATED POST PURCHASE SHOPPING EXPERIENCE FOR THE WORLDS LARGEST SOCIAL COMMERCE PLATFORM
SUPPORTING OVER 200k+ MERCHANTS
THE PARTNERSHIP
Tailwind identified and brokered a strategic partnership between TikTok Shop and Route, bringing Route’s package protection and post-purchase services to TikTok Shop and its merchants. Tailwind led the partnership from initial introduction through deal development, creating a new way for TikTok Shop merchants to protect orders, simplify returns and deliver a better customer experience.
DELIVERING VALUE TO A $65B COMMERCE BUSINESS
POWERING THE LARGEST SOCIAL COMMERCE PLATFORM